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Bank issues warning over email scam

Community news

Community news

Isle of Man Bank has issued an email scam warning to customers.

The bank says a number of its customers have received an email featuring its logo and labelled ‘Important: Account Resolution Required’.

It reads: ‘Dear Valued Customer, Upon intensive reviews on your profile. We have noticed that you need to resolve important security issues on your account to prevent temporal deactivation. It is therefore recommended that you complete this process. Your security is important to us.’

The email urges the customer to click on the log-in button ‘to resolve the issue’ and then invites them to enter their bank account details.

A spokesman for RBS International said: ‘We can confirm a number of customers have received suspicious emails over the weekend purporting to be from the Isle of Man Bank. The emails are very authentic in appearance, which may convince some of our customers that they are genuine.

‘We would advise customers not to respond to these emails or to click on any attachments/links and request they forward the emails to phishing@natwest.com. We would never ask customers for their full pin and passwords, or debit card information.’

 

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