Hotel academy success for unemployed

NEW SKILLS: Linda Maddrell watches as training academy participants hone their customer service skills on reception. PHOTO: Mike Proudfoot MP130207 (14).

NEW SKILLS: Linda Maddrell watches as training academy participants hone their customer service skills on reception. PHOTO: Mike Proudfoot MP130207 (14).

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THE first intake of participants in a training academy designed to give unemployed people experience of the tourism and hospitality industry will complete the programme this week.

Based at the Rutland Hotel, in Douglas, the four-week course has seen 13 unemployed Manx workers, mainly school leavers but with some older participants, learn skills in areas such as reception, housekeeping and food production.

Linda Maddrell, human resources manager for Sleepwell Hotels, said: ‘It’s very much giving them the environment for them to learn in so other hotels can benefit from it as well.

 

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