Sky admits error over VAT discount

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Sky TV has admitted it made a mistake over information given to some Isle of Man customers regarding VAT.

We reported previously how some customers had been told by Sky that they were owed a discount due to the island being VAT exempt. A number of people had their bills revised but others weren’t successful.

A statement issued by Sky TV said: ‘We are writing to a number of our customers this week who were mistakenly told that VAT isn’t payable in the Isle of Man.

‘The letters offer a goodwill gesture and provide reassurance that our customer service staff will be given further training to ensure this doesn’t happen again.’

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