Zoe Richardson is Manx Telecom’s new account manager with special responsibility for looking after SME (small to medium enterprise) business customers.

Originally from South Africa, she has more than 20 years’ experience of account and sales management across a number of sectors. She moved to the Isle of Man with her family in 2008 and has since worked in both the financial services and telecoms industries.

Mrs Richardson said it was exciting to become part of the telecoms company.

’I am really looking forward to helping Manx Telecom nurture its SME customers. Small businesses make up the majority of the business sector in the Isle of Man and often need a lot of care and attention as they develop.

’With its long-term commitment to the island and its local focus, Manx Telecom has a great deal of experience of working successfully with SMEs and we can provide a lot of help to support them as they grow.’

As a previous small business owner herself, Mrs Richardson is aware of many of the challenges SMEs face.

’Start-ups and SMEs often have a number of hurdles to overcome but it’s important to remember that every large business was once a small business - it’s all about finding the right solutions at the right times,’ she added.

Scott Bradley, head of corporate sales, said it was a pleasure to welcome her to the business: ’Zoe has a natural ability to engage with people at all levels and, with her impressive background in account management, she has a lot of valuable experience to draw on.’