A survey has been launched to understand why some people collect their benefits and pension in cash using the MiCard system, rather than having them paid directly into a bank account or on to a pre-paid card.

The short survey conducted by the government’s treasury department covers a total of eight questions which seek to gather directly the views of recipients and help the social security team and Post Office plan the provision of future services.

Everyone collecting benefits and pensions at a sub post office will be encouraged to take part, and paper copies will be available to fill in at all post offices and the social security reception areas at Markwell House in Douglas and Ramsey Town Hall.

Pre-paid envelopes will also be available for the surveys to be returned.

The survey document is also available to view and complete online at the government’s consultation hub - consult.gov.im - where it may also be downloaded.

Alternatively, written comments can be emailed to [email protected] or sent by post to MiCard Survey, Social Security, First Floor Markwell House, Market Street, Douglas, IM1 2RZ.

The process will run for four weeks and conclude on October 31.