Island Escapes, a holiday lettings agency in the island, took home the Consumer Champion Award at The Shortyz 2023.

The Short Term Rental Awards (Shortyz) brings industry leaders together to recognise individual and company best practice and achievement in driving the short-term rental industry forward.

John Keggin, managing director of Island Escapes and Visit Isle of Man board member, said:‘Customer experience is at the heart of our business, so winning this award is very special to us. Our whole team, from our housekeepers to our office staff, has played an essential part in delivering quality customer experience and we’re proud to be showcasing the Isle of Man within this sector. We’re relatively new in the industry and to win this award, when competing against global companies, is a huge achievement.’