The Department of Infrastructure has launched a new app to make reporting potholes on the island’s roads easier.
The ’Report a Problem’ service allows members of the public to report infrastructure and highways-related defects such as potholes, missing signage and faded road markings 24 hours a day, from any location in the island.
Until recently it has only been available via a specific website address - reportaproblem.im - but it is now also available as a downloadable app for use on mobile phones and tablets.
Infrastructure Minister Tim Crookall MHK said: ’Report a Problem provides vital information on a range of matters and enables Highways Services staff to prioritise work and channel the use of resources accordingly throughout the year.
’I’m looking forward to the app enabling more people to report issues around the island as it allows you to identify the location on a map and take a picture of the problem.’
He added: ’This is the latest development in delivering digital solutions for the benefit of taxpayers, and follows the relaunch of an improved Roadwatch service last year.
’Recent projects have also included the launch of interactive maps to find salt bins near you and to identify adopted roads - find them under Infrastructure at gov.im/maps.’
You can download the app by searching for ’NotifyIM’ either in the AppStore on Apple devices or in the Google Play store on Anroid devices.
The app logo is a blue square with a white speech bubble within it containing the letters ’IM’.
Once downloaded, users must then enter the code ’IOM’ to report issues.

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