Every place has a variety of styles of estate agent, from the soulless ’corporate’ agency driven by figures, to the one-man band; from contemporary to pushy-salesy.

Each type tends to appeal to a specific sector of the property-owning community, and rightly so - buyers and sellers alike need to feel comfortable working with an agent that reflects their own values.

When looking to list your property your first decision is the type of estate agency to use.

A traditional full-service estate agency who have an office that you can visit and take care of every stage of the selling process in return for a fee when the sale goes through.

Black Grace Cowley work on a no-sale, no-fee basis, so if the property doesn’t sell you won’t be out of pocket.

Or you could choose an online agency.

They generally don’t have offices that you can visit and usually charge an up-front fee to put a property on the market.

There can be further charges if a sale takes place and you may need to deal with a lot of the selling process yourself.

So perhaps it’s time we actually spelled out exactly the type of approach we strive to adopt.

Certainly, many have commented that our office design and website has a pleasant contemporary feel - but what does this actually say about the people behind the business, and how would this impact on you as buyer or seller?

As an independent agency, we have the flexibility to adopt whatever approach we feel is of greatest benefit to our clients.

Without the constraints of corporate standardisation, but working within a supportive network, our values are more likely to be a reflection of our own aspirations.

If you were to analyse the approach we take to estate agency and business generally, you’d find us to be highly personable and empathetic to the needs of our clients, that we have time to listen with interest, and that we believe in providing straight-talking, good advice that is responsibly realistic rather than insincerely flattering.

Yet our focus is always on your success.

Ultimately, it comes down to transparency and integrity, which are the two cornerstones of our business.

When combined with the passion we also have for results, the balance is a unique and enjoyable service of which we are extremely proud.

It follows that when we employ new staff, they also mirror our values and quickly share the same sense of pride.

Indeed, our very low staff turnover rate is a reflection of a happy ship - something on which many of our clients have commented.

Sometimes, when you feel the formula is right, it does no harm to shout about it a bit.

Why not call us on 01624 645555 and see what all the fuss is about for yourself?