How easy is it to switch your telecommunications provider?

The Communications Commission wants to hear from people about their experiences.

It relates to landline, mobile and broadband services.

The purpose of this survey is to help the commission better understand how well the switching process is working in practice and whether there are any barriers to switching.

The survey should take a few minutes to complete and is available to answer online on the government’s consultation hub at consult.gov.im/. The closing date has been extended until May 27.

For a paper copy of the survey, get in touch with the commission by emailing [email protected], calling 677022 to leave a message, or writing to the Communications Commission, Ground Floor Murray House, Mount Havelock, Douglas, IM1 2SF.

A copy will be posted to you once restrictions relating to Covid-19 are lifted.

You do not need to provide your name, only an address to post to.

The survey should be completed anonymously and does not ask for any personal information.