The Passport, Immigration and Nationality Office public counter closed yesterday (January 6) and will reopen on Monday February 1 2021 – subject to updated Government guidance.

Postal applications for each service are continuing and payment can be made by credit or debit card. Officers will contact customers for payment.

Customers are asked for their patience while applications are processed during this time. Below are the contact details for each service.

Postal applications along with any supporting documentation can be sent to the Passport, Immigration and Nationality Office, Government Offices, Buck’s Road, Douglas, IM1 3PN or drop into marked post box at Government Offices.

IOM Government said that all applications and travel documents dropped into this post box are left at the customer’s own risk during lockdown.

No passports and travel documents can be collected or returned until the office reopens.

For queries and more information, visit www.gov.im.